FAQ

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Frequently Asked Questions

Find answers to common questions about Customs Brokerage Philippines, including import/export procedures, registration clearance requirements, tariff classification, valuation, and compliance, helping businesses navigate customs efficiently and ensure smooth cargo processing.

To register an account, click My Account on the upper menu and fill in the required details. After receiving your approval email, you may proceed to "Log in" and access your account.

To request a free quote, simply click the Get Quote button on any of our web pages and fill out the required details — or log in to your account to proceed.

Simply log in to your account, go to “Booking,” select the nature of movement (e.g., Import, Export, or Domestic), fill in the required details, and click “Book Now.”

To track your shipment, click Tracking on the upper main menu and enter the tracking number that was emailed to you when your booking was confirmed.

If you’re having trouble with your online account, simply click HERE. For website-related issues, log in to your account and select “HELP.”

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